1300 788 869

Fees & Charges

 

 

Number Porting Charges

Charge

CAT A ‘simple port’ single number $19.95
CAT C ‘Complex Port’ 1-5 Numbers $99.00
CAT C ‘Complex port’ 6-100 Numbers $299.00
CAT C ‘Complex port’ 100+ Numbers $450.00
1300 & 1800 Numbers $75.90
Note: CAT A ports are generally PSTN line ports. A portable single VoIP number that is hosted by Symbio, and resold by one of their retailers must be submitted as a CAT C single number and is subject to the CAT C pricing.

Port Rejection Charges

Charge

CAT A ‘simple port’ single number  $27.50 (per attempt)
CAT C ‘Complex Port’ 1-5 Numbers $55.00
CAT C ‘Complex port’ 6-100 Numbers $85.00
Note: Please ensure you supply Call Central with the information requested on the porting form available here. If you do not provide all the requested information a rejection charge may be added to your Call Central invoice. Please also ensure you have contacted your current carrier and have them confirm your numbers are ready to port.

Monthly Number Hosting Charges

Charge

CAT A ‘simple port’ single number $3.50
1300 & 1800 Number service fee $15.00
100 Number range $44.95

Other Fees & Charges

Charge

Late Payment Fee $15.00
Suspended service reconnection $55.00
Manual Number Diversion $5.00
Payment dishonour fee $15.00
Direct Debit from your Visa/Master Credit Card 2.65%
Direct Debit from your Amex and Diners Credit Card 4.8%

 

Get In Touch

Customer Support

Australian based support, you call we answer. Our team is located on the Gold Coast and we service the Gold Coast area and Greater South East Brisbane Area. When you call you speak to one of our engineers that built and maintains our network and in most cases your issue or request can be solved/processed on the spot. In most cases our staff are on a first name basis with our clients. Call Central Communications focuses on delivering prompt, reliable and timely support.

Contact Details

Phone: 1300 788 869 and select option “2” or use the contact form provided to send us a support request.

Business support hours are Monday to Friday: 9 am – 5 pm (QLD time)

Pay Online

http://callcentral.com.au/pay-online/

Direct Debit

Download Direct Debit Request Form

Resellers

Call Central’s Partner Program offers IT professionals and business phone system installers the chance to take advantage of the quickly developing business VoIP market while being completely supported by Call Central’s qualified technical and sales professionals.

Call Central offers a range of management tools that will greatly assist you in better servicing your client’s requirements. You will position yourself at the fore of an advanced and inventive technology – VoIP products fully equipped with innovative features that set you distinctly apart from your competitors.

Phone System Log-In

Manage your Hosted PBX online from any device anywhere:

Log In Here

If you don’t have your Log In details, please send an email to support@callcentral.com.au

My Account Log-In

Access your Call Central account online from any device anywhere:

Log In Here

If you don’t have your Log In details, please send an email to support@callcentral.com.au

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