3CX Integrated Phone Solution
Call Centrals Integrated Phone Solution Delivers:
- Integrate your phone system into your CRM or Ticketing system
- Significant cost savings over traditional phone systems
- We take care of the setup & configuration
- Keep your existing phone numbers
- Office 365 Integration
Popular Features
Looking for a Phone System with CRM Integration? 3CX has you covered.
Get more out of your Phone System with Office 365 Integration
Be Mobile, work from home, in the office or on the go with seamless Smart Phone Apps
Integrate Sales Force, Office 365, Outlook, Zendesk, HubSpot and many more.
Integrated Facebook Chat
CRM Integration
Launch calls directly from your CRM software with the 3CX Phone system CRM Integration. Inbound calls to your 3CX VoIP phone system are matched to customers based on the caller ID and logged in your CRM system.
Queues
Answer calls in the order they arrived and never miss a caller by leveraging the power of a call queue. Create as many queues as you need.
Fax to Email
With the 3CX VoIP Phone System you can send and receive faxes using your computer. Inbound faxes are emailed as a PDF directly to your email
Click2Call
Start phone calls directly from your web browser
Office 365 Integration
The Office 365 integration allows users to sync outlook contacts and calendars with your 3CX company phone book
Day Night Switches
You control when your office accepts calls depending on opening hours, after hours callers can leave a message.
Web Meeting
Get started with your online web meeting, share your desktop, presentations, documents and applications with your participants, wherever they are in the world. Reduce costs and boost staff productivity
Music on Hold
Engage customers while they are on hold or in a queue with music or a sales message of your choice.
Integrated Smartphone APP
Never miss a call, Android & iOS APP’s included and take your extension wherever you go, easy to configure & manage
Voicemail To email
Have voicemails captured as a .WAV file and sent to an email address straight from your 3CX VoIP phone system.
Line Hunt
Specified phones will ring one after the other until the call is answered. Combine Ring Groups with line hunts and call groups of phones in a series
Call Recording
Record your calls for staff training purposes or quality control
Hot Desking
By implementing Hot Desking, an IP Phone that would normally stay unutilised for many hours during the day, can be shared by multiple employees during different time periods
Video Conferencing
With integrated video conferencing, face-to-face communication from anywhere at no extra cost
Auto Attendant
Greet your callers with a voice operated menu and allow them to choose which option suits them best.
Ring Groups
Set a group of handsets to ring simultaneously. Combine with Line hunt to hunt to any number of other groups at any set period of time.
Integrated WordPress and website Chat
Advanced Call Centre Features and Reporting
Integrated Video Conferencing
Smart Phone Apps for IOS & Android
Call Central is a Partner of 3CX and licensed distributor of 3CX Communications Platform. Our Tech Support team are Advanced Certified 3CX Engineers and are here to support you every step of the way.
For more information about the 3CX Phone system and how it can improve the way you communicate with your clients visit the 3CX website
The 3CX Phone system can be deployed via a small appliance On-Premise or via the Cloud through Google, Amazon or Microsoft Azure. Talk to Call Central about which option is best for your business today.
Who uses 3CX?
3CX Call Plans
3CX is a very user friendly software phone system solution with advanced yet easy to understand and use features. The software requires no previous phone system management knowledge to successfully manage the day to day of a feature packed phone system. If you are looking to take control of your phone system while significantly cutting costs then one of our 3CX business call plans is perfect for you, just choose the appropriate amount of lines and Call Central will get your 3CX setup and deployed and provide you with everything you need to begin taking control of your business communications.
If you get stuck Call Central Australian based support is always just a phone call, or email away.
4 Line Call Plan
Min cost $480 over 12 month contract
$ 40
Per Month Inc GST
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4 Concurrent Calls
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Unlimited Extensions
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11c Local National Calls
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18c Per Minute Mobile Calls
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30c Calls to 13/1300 Numbers
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Free Calls to 1800 Numbers
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1 Phone Number Included
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CRM Integration
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Integrated Smartphone APP
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Web Meeting
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Multi Site Connectivity
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Hot Desking
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Queue Call Backs
-
Virtual Mobile Number
8 Line Call Plan
Min cost $780 over 12 month contract
$ 65
Per Month Inc GST
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8 Concurrent Calls
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Unlimited Extensions
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10c Local National Calls
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17c Per Minute Mobile Calls
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30c Calls to 13/1300 Numbers
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Free calls to 1800 numbers
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2 Phone Numbers Included
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CRM integration
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Integrated Smartphone APP
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Web Meeting
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Multi Site Connectivity
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Hot Desking
-
Queue Call Backs
-
Virtual Mobile Number
16 Line Call Plan
Min cost $1200 over 12 month contract
$ 100
Per Month Inc GST
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16 Concurrent Calls
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Unlimited Extensions
-
11c Local National Calls
-
16c Per Minute Mobile Calls
-
30c Calls to 13/1300 Numbers
-
Free Calls to 1800 numbers
-
2 Phone Number Included
-
CRM Integration
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Integrated Smartphone APP
-
Web Meeting
-
Multi Site Connectivity
-
Hot Desking
-
Queue Call Backs
-
Virtual Mobile Number
Popular
32 Line Call Plan
Min cost $2160 over 12 month contract
$ 180
Per Month Inc GST
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32 Concurrent Calls
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Unlimited Extensions
-
10c Local National Calls
-
15c Per Minute Mobile Calls
-
30c Calls to 13/1300 Numbers
-
Free calls to 1800 numbers
-
2 Phone Numbers Included
-
CRM Integration
-
Integrated Smartphone APP
-
Web Meeting
-
Multi Site Connectivity
-
Hot Desking
-
Queue Call Backs
-
Virtual Mobile Number
Our 3CX Call Plan pricing does not include the licensing cost for the 3CX product. A separate licensing fee is applicable. pricing for 3CX can obtained directly from 3CX here
Get a 1300 or 1800 Number
Our 1300 & 1800 inbound numbers are a great way to allow customers from all over Australia to contact you for the cost of a 1300 or 1800 call while expanding your presence nation wide. Either port your existing 1300 or 1800 number to Call Central or we can issue you with a new 1300 or 1800 number to to compliment your 3CX Business Call Plan.
We offer the same call rates for the entire geographical location of Australia and the same low rate whether your customers call you from and Australian mobile or and Australian landline. All calls are billing in 1 second increments which significantly cuts down on the cost of each call.
1300 Inbound Number
$ 15
00
Per Month Hosting -
10c Per Minute Billed in 1 Second Increments
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Flat Rate for Mobile & Local/National
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Direct In Dial Routing
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Fully Portable
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Compatible with Hosted PBX, 3CX & SIP Trunks
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Instant Setup
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Compatible with Smart Numbers
1800 Inbound Number
$ 15
00
Per Month Hosting -
12c Per Minute Billing in 1 Second Increments
-
Flat Rate for Mobile & Local/National
-
Direct In Dial Routing
-
Fully Portable
-
Compatible with Hosted PBX, 3CX & SIP Trunks
-
Instant Setup
-
Compatible with Smart Numbers
Get an Australian Virtual Mobile Number
Virtual Mobile Number
$ 14
95
Per Month Hosting -
No cost for Inbound calls
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Standard Hosted or 3CX Plan Call Rates for outbound calls
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Fully Integrated with all our Phone System Soloutions
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Perfect for the call centre environment
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Fully Portable
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Compatible with Hosted PBX, 3CX & GOautodial systems
What Our Clients Have to Say
Great customer service. Very prompt and explain things easily.
Suzie Bull
05:57 19 Jul 21
My phone system works well and performs for what I need as the owner of the company. Any IT work I needed was taken care of instantly and efficiently. As the company grows so will my phone system with Call Central.
Ben McCallum-Henry
05:38 19 Jul 21
The team at Call Central are simply fantastic. Cost effective an expandable solutions back up by Technical Support that is second to none. Highly recommended any business working with the Team at Call Central.
Peter Stone
04:41 19 Jul 21
We have recently upgraded our phone systems in the office and have had had nothing but good service from start to finish. Both Glen and Allen have been amazing with answering any questions we have during this process, I could not recommend Call Central enough, especially if you are in the process of upgrading your phone system.
Jasmine Hunter
03:32 19 Jul 21
Allen from Call Central came out recently and installed a new 3CX phone system for our business. Was super quick with no disruption. Glen at support was (is) awesome and ensured everything run smoothly and was very informative and patient in teaching us all the great things that these systems have to offer. Has certainly made life easier.... No massive ongoing costs like the others... 🙂
Queensland Surveying Solutions
06:22 15 Jul 21
We have used Call Central Communications for over 8 years now in 2 of my businesses and I could not be happier with the service. The service is outstanding as is the support we get. I would only ever use Call Central Phone VoIP service.regardsCraig GriffithsDirty Deeds Cleaning Company
Craig Griffiths
02:44 14 Jul 21
Very helpful and friendly team who make the often painful and confusing process of business telephony much more simple and cost effective. Would recommend highly 🙂
Stephen Burns
02:25 30 Jun 21
So glad we found this company. Super helpful, very cost effective, and most important to us is that they allow flexibility in the solutions to adapt to our company's changing needs. Could not be happier and would highly recommend.
Brett & Holly Eslick
23:02 19 Apr 20
We are extremely happy with the phone system that Call Central designed and installed for us, considerably cheaper than others we looked at and their service is excellent. Also good to deal with a local company who understand our needs. Highly recommended.
Rochelle Primo
03:08 26 Feb 20
QTAX have been with Call Central for a number of years now and we are really happy with their phone system and service is fantastic, not to mention the cost savings. The support team is always on hand to help our staff, resolving any issues quickly.
QTAX ADMINISTRATION
00:02 21 Feb 20
The entire team at Call Central offer professional exceptional service. Highly recommend to any business.
Tynan Holmes
23:13 19 Feb 20
I have been with Call Central for years and am really happy with their service. The cost saving speaks for itself and the team are always on hand to assist if I have any queries or to resolve any issues. Big thumbs up from me!
Matthew Tawse
06:57 19 Feb 20
Thank you to the team at Call Central for making the transition to a hosted phone system such a breeze. They provided us with the phone hardware, setup and training that was tailored to our business needs.We appreciate their professional approach and accessibility for all our aftercare support.It is refreshing to deal with a business that provides great customer service and support!
LESTER FINDLAY
06:45 19 Feb 20
Envirotech Education
00:42 27 Nov 19
The team at Call Central are extremely professional and dedicated to their clients.The guidance and support that they provide is second to none. Thank you 😊
Caroline Williams
10:36 14 Mar 19
