Hosted Phone Solutions
Call Centrals Cloud Based Hosted Phone Solution Delivers:
- A fully managed service. Including maintenance, unlimited support & hosting
- Significant cost savings over traditional phone systems
- We take care of the setup & configuration
- Keep your existing phone numbers
Don't Pay for additional features. Call Central Plans are all inclusive
Popular Features
Ring Groups
Set a group of handsets to ring simultaneously. Combine with Line hunt to hunt to any number of other groups at any set period of time
Voicemail to Email
Have voicemails captured as a .WAV file and sent to an email address of your choice.
Call Detail Records
Detailed Call Records within the Cloud Portal to track all your call traffic
Call Hold
Place callers on hold and have them listen to your customised hold music
Line Hunt
Specified phones will ring one after the other until the call is answered.
Music on Hold
Engage customers while they are on hold or in a queue with music or a sales message of your choice.
Multi office Connectivity
Connect multiple office locations into the same phone system. Work from home and the office and bring all your locations into the same phone ecosystem
Call Transfer
Transfer Callers to another extension or even a mobile phone number
Queues
Answer calls in the order they arrived and never miss a caller by leveraging the power of a call queue. Create as many queues as you need.
Fax to Email
Send and receive faxes using your computer. Inbound faxes are emailed as a PDF directly to your email
Busy Lamp Fields
Check the status of your colleagues at a glance with Busy Lamp Fields
Call Pickup
Pickup any ringing phone from your handset
Auto Attendant
Greet your callers with a voice operated menu and allow them to choose which option suits them best.
Day Night Switches
You control when your office accepts calls depending on opening hours, after hours callers can leave a message.
Conference Rooms
Create conference rooms and invite clients to dial into your conference room
Call Recording
Record all your calls to track staff performance
Hosted Plans
Basic
Plan-
Unlimited Lines
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Multi Site Connectivity
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12c Local National Calls
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20c Per Minute Mobile Calls
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35c Calls to 13/1300
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Free calls to 1800 numbers
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2 Phone Numbers per Account
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Support included
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Online Customer Portal
Standard
Plan-
Unlimited Lines
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Multi Site Connectivity
-
Included Local/National Calls
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20c Per Minute Mobile Calls
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35c Calls to 13/1300
-
Free calls to 1800 numbers
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2 Phone Numbers Included
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Support Included
-
Online Customer Portal
Premium
Plan-
Unlimited Lines
-
Multi Site Connectivity
-
Included Local/National Calls
-
Unlimited Mobile Calls
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35c Calls to 13/1300
-
Free Calls to 1800 numbers
-
2 Phone Numbers Included
-
Support Included
-
Online Customer Portal
Enterprise
Plan-
Unlimited Lines
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Multi Site Connectivity
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Included Local/National Calls
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Unlimited Calls to Mobiles
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Unlimited Calls to 13/1300
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Free Calls to 1800 Numbers
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2 Phones Numbers included
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Support Included
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Online Customer Portal