Skip to content
Call Central
  • home
  • Hosted PBX
    • Hosted Plans
    • Hosted Features
    • Hosted PBX login
  • 3CX
    • 3CX Plans
    • 3CX Features
    • Business SIP Trunks
  • Pay Online
    • Pay Online
    • Direct Debit Form
  • My Account Login
  • About Us
  • Contact Us

Fees & Charges

Fees & Charges

 

Number Porting Charges (per attempt)

Charge

CAT A ‘simple port’ single number $19.95
CAT C ‘Complex Port’ 1-5 Numbers $99.00
CAT C ‘Complex port’ 6-100 Numbers $299.00
CAT C ‘Complex port’ 100+ Numbers $450.00
1300 & 1800 Numbers $75.90
Note: CAT A ports are generally PSTN line ports. A portable single VoIP number that is hosted by Symbio, and resold by one of their retailers must be submitted as a CAT C single number and is subject to the CAT C pricing.

Port Rejection Charges

Charge

CAT A ‘simple port’ single number  $27.50 (per attempt)
CAT C ‘Complex Port’ 1-5 Numbers $55.00 (per attempt)
CAT C ‘Complex port’ 6-100 Numbers $85.00 (per attempt)
Note: Please ensure you supply Call Central with the information requested on the porting form available here. If you do not provide all the requested information a rejection charge may be added to your Call Central invoice. Please also ensure you have contacted your current carrier and have them confirm your numbers are ready to port.

Monthly Number Hosting Charges

Charge

Single number $3.50
1300 & 1800 Number service fee $15.00
1300 & 1800 Number Connection Fee (non ported) $55.00
100 Number range $44.95

Other Fees & Charges

Charge

Late Payment Fee $15.00
Suspended service reconnection $55.00
Manual Number Diversion $5.00
Direct debit payment dishonour fee (Charged by Ezidebit) $21.90
Direct Debit from your Visa/Master Credit Card 2.65%
Direct Debit from your Amex and Diners Credit Card 4.8%

Support & Configuration

Charge

ADHOC 3CX Configuration & Support Charges $120 Per Hour in 15 Minute Increments
Thirdlane Hosted PBX No Charge – Included in your Monthly Fee

 

Contact Us

Recent Posts

  • What is a Virtual Fax
  • NBN rollout and business phones
  • What is a Hosted PBX?
  • Gold Coast NBN Copper Network Disconnection dates set

Recent Comments

    Archives

    • February 2020

    Categories

    • Gold Coast
    • tech articles
    • Uncategorised

    Meta

    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org

    1300 788 869

    About Us

    ABN: 35 155 859 340   
    Ph: 1300 788 869
    Ph: 07 5631 0000
    Fax: 07 5655 5650

    Solutions

    Hosted PBX Phone Solutions    
    3CX    
    Call Centers  
    Hardware  

    Plans & Features

    Hosted PBX Plans    
    Hosted PBX Features
    3CX Plans 
    3CX Features 
    1300 & 1800 Numbers
    Professional Voice Recordings

    Legals

    Critical Information Summaries    
    General Terms and Conditions    
    Support Terms and Conditions  
    Fees and Charges  
    Company Policies    
    Network Status
    Blog
    Copyright © 2020 Call Central Communications Pty Ltd
    Theme by Colorlib Powered by WordPress