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Fees & Charges

Fees & Charges

 

Number Porting Charges (per attempt)

Charge

CAT A ‘simple port’ single number (Per Attempt) $19.95
CAT C ‘Complex Port’ (Per Attempt) $65.00
Virtual Mobile Number (Per Attempt) $19.95
1300 & 1800 Numbers (Per Attempt) $75.90
Note: Please ensure you supply Call Central with the information requested on the porting form available here. If you do not provide all the requested information a rejection charge may be added to your Call Central invoice. Please also ensure you have contacted your current carrier and have them confirm your numbers are ready to port.

Monthly Number Hosting Charges

Charge

Single number $3.50
Virtual Mobile Number $14.95
1300 & 1800 Number service fee $15.00
100 Number range $44.95

Other Fees & Charges

Charge

Late Payment Fee $15.00
1300 & 1800 Number Connection Fee (New Number Non Ported Setup Fee) $55.00
Non Direct Debit Fee $2.00
Virtual Mobile Setup Fee $10.00
Suspended service reconnection $55.00
Manual Number Diversion / Call Forward Applied by a Call Central Team Member  $5.00 (per forward applied)
Direct debit payment dishonour fee (Charged by Ezidebit) $21.90
Direct Debit from your Visa/Master Credit Card 2.65%
Direct Debit from your Amex and Diners Credit Card 4.8%

Support & Configuration

Charge

ADHOC 3CX Configuration & Support Charges $120 Per Hour in 15 Minute Increments
Thirdlane Hosted PBX No Charge – Included in your Monthly Fee

 

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