The cloud hosted phone system built for Australian business

Regardless of how simple or complex your requirments are we can design a phone system for every need. From a basic system to one that incorporates unified communications, video conferencing, live chat and messaging, AI tools & CRM integration, all ready to use on your desk phone, desktop and mobile.

AI call summaryLIVE

“New sales enquiry. They have requested a quote by COB today.”

15+ years

Serving Australian business

100% local

All staff based in Australia

Low wait

Speak directly with an engineer in seconds

Excellent

Our rating on Google reviews

Five reasons businesses switch to us

A state of the art cloud based phone system, without the big-telco runaround.

Total end to end solution

One point of contactBasic & complex phone systems designed, configured, installed & managed.Keep your existing phone numbersEasy & simple onboarding process

Mobile apps and desktop apps

Apps for iOS, Android, Windows & Mac includedTake your extension anywhereGroup chat & messagingTransfer calls across devices.

CRM phone system integration

Click to call from your CRMInstant call pop upsAuto call loggingAI integration

Video conferencing built in

Included at no extra costNo downloads required for participantsScreen sharing/in meeting chat/host controlsEnd to end encryption

AI powered phone system

24/7 virtual receptionist, trained by you Australian voice.Call transcription.Voicemail transcription.Text to Speech.

Your whole phone system, on every device

Connect staff by desk phone, mobile, PC or laptop wherever they work. Calls, video, website chat, WhatsApp and Facebook messages all land in one place.

Connect your apps.

From CRM, unified communications,helpdesk & ticketing plus storage & databases allows staff to integrate and use their existing tools.

Developer tools available such as Open API’s, webhooks & Linkus SDK for building custom software connections.

Enterprise grade features made simple for small business

Traditional Featuers

As you would expect all the basics such as voicemail, ring groups, line hunt, call transfer, call forward, hold & after hours message just to name a few.

Automate Call Queues

Easily automate call handling with build in call flow designer, a visual drag & drop tool for creating custom call flows. Route every call to the right person with skills-based routing.

HD Video Rooms

Allows you to have video conferences with colleagues or external contacts anywhere without the need to download any software. Fully encrypted on multiple devices.

AI-Powered Capabilities

Integrated tools including AI receptionist, automated voicemail & call transcription with intelligent summaries.

Voicemail to Email

Voicemails are delivered to your inbox with full transcription and audio attached. Increasing reliability & productivity.

CRM Integrations

Out of the box CRM integrations plus custom templates available allowing staff to use existing tools to improve efficiency & productivity.

Time Conditions

Enables you to set up distinct time periiods for call handling and route calls to various desitinations based on business hours and holidays without you remembering to set them.

Call Recording

Keep important conversations, help train employees, evaluate performance and provide feedback.All stored securely for training, compliance or future reference.

Real Time Wallboards

Live dashboards providing real time insights enhancing performance management, operational efficiency & contributing to better customer service. Multiple layout widgets available.

From our Google reviews

What our clients have to say

Excellent

Call Central

Rated 5 out of 5

5.0 rating from Google reviews

Top rated

Based on 20 reviews

Tony Anderson

2 years ago

We have been using call central for over 7 years now. Great crowd to deal with, never any issues at all. A big step up from Telstra i can tell you that much. Tony Anderson Diector Creepy Crawly Pest Control

Nathan Kantis

3 years ago

Amazing team, their service levels and support are amazing. Take all the guesswork and fears clients have out of the equation. Quick feedback and open/honest advice. One of the good ones out there!!

Fatima Rama

4 years ago

Call Central always have speedy support for all my company needs. I would highly recommend the company for your future phone systems.

Amanda James

4 years ago

The service provided by Call Central leaves larger telecommunications companies far behind. Nothing is too much trouble. The changeover / implementation process to 3CX was very easy and we immediately felt the benefits of the new system. I was very nervous changing over in our busiest month of the year but Call Central made this process pain free. The system is easy for us to change and maintain.

Albie F

5 years ago

We highly recommend Call Central to all businesses who need a reliable telephone VoIP service. We have been with CC for over 10years during which time Glen and his team of experts have provided exceptional service!

Queensland Surveying Solutions

5 years ago

Allen from Call Central came out recently and installed a new 3CX phone system for our business. Was super quick with no disruption. Glen at support was (is) awesome and ensured everything run smoothly and was very informative and patient in teaching us all the great things that these systems have to offer. Has certainly made life easier.... No massive ongoing costs like the others... 🙂

Rochelle Primo

7 years ago

We are extremely happy with the phone system that Call Central designed and installed for us, considerably cheaper than others we looked at and their service is excellent. Also good to deal with a local company who understand our needs. Highly recommended.

LESTER FINDLAY

7 years ago

Thank you to the team at Call Central for making the transition to a hosted phone system such a breeze. They provided us with the phone hardware, setup and training that was tailored to our business needs. We appreciate their professional approach and accessibility for all our aftercare support. It is refreshing to deal with a business that provides great customer service and support!

QTAX Administration

7 years ago

QTAX have been with Call Central for a number of years now and we are really happy with their phone system and service is fantastic, not to mention the cost savings. The support team is always on hand to help our staff, resolving any issues quickly.

Suzie Bull

7 years ago

Great customer service. Very prompt and explain things easily.

Stephen Burns

7 years ago

Very helpful and friendly team who make the often painful and confusing process of business telephony much more simple and cost effective. Would recommend highly 🙂

Craig Griffiths

7 years ago

We have used Call Central Communications for over 8 years now in 2 of my businesses and I could not be happier with the service. The service is outstanding as is the support we get. I would only ever use Call Central Phone VoIP service. regards Craig Griffiths Dirty Deeds Cleaning Company

Ben McCallum-Henry

7 years ago

My phone system works well and performs for what I need as the owner of the company. Any IT work I needed was taken care of instantly and efficiently. As the company grows so will my phone system with Call Central.

Envirotech Education

7 years ago

Tynan Holmes

7 years ago

The entire team at Call Central offer professional exceptional service. Highly recommend to any business.

Jasmine Hunter

7 years ago

We have recently upgraded our phone systems in the office and have had had nothing but good service from start to finish. Both Glen and Allen have been amazing with answering any questions we have during this process, I could not recommend Call Central enough, especially if you are in the process of upgrading your phone system.

Brett & Holly Eslick

7 years ago

So glad we found this company. Super helpful, very cost effective, and most important to us is that they allow flexibility in the solutions to adapt to our company's changing needs. Could not be happier and would highly recommend.

Caroline Williams

7 years ago

The team at Call Central are extremely professional and dedicated to their clients. The guidance and support that they provide is second to none. Thank you 😊

Matthew Tawse

7 years ago

I have been with Call Central for years and am really happy with their service. The cost saving speaks for itself and the team are always on hand to assist if I have any queries or to resolve any issues. Big thumbs up from me!

Peter Stone

7 years ago

The team at Call Central are simply fantastic. Cost effective an expandable solutions back up by Technical Support that is second to none. Highly recommended any business working with the Team at Call Central.

Some of our customers

Local support for local businesses

When you call Call Central you speak directly with one of the engineers who built and maintains our network. Most requests are handled on the spot, with no long queues to navigate.

Ready for a smarter business phone system?

Tell us how your team works and we will design a cloud phone system to suit. No obligation.

AI call transcription

Mobile and desktop apps

CRM integration

Video conferencing

The cloud hosted phone system built for Australian business

Five reasons businesses switch to us

Total end to end solution

Mobile apps and desktop apps

CRM phone system integration

Video conferencing built in

AI powered phone system

Your whole phone system, on every device

Connect your apps.

Enterprise grade features made simple for small business

Traditional Featuers

Automate Call Queues

HD Video Rooms

AI-Powered Capabilities

Voicemail to Email

CRM Integrations

Time Conditions

Call Recording

Real Time Wallboards

What our clients have to say

Some of our customers

Local support for local businesses

Ready for a smarter business phone system?