The Core Network

Call Central Communications’ Core network equipment consists of Dual to Ternary protection on all equipment including routers, load balancing servers, database servers and voice.

All of Call Central Communications’ core equipment is supplied by DELL and runs the required server architectures for maximum uptime and availability.

The Voice Network

Call Central provides SIP based IP voice solutions that give you high quality, high availability, voice termination at a fraction of the cost of traditional telephony.

Our voice platform supports a range of client usage scenarios, from IP PBXs to Call Centre Dialer’s, for both inbound and outbound calling.

Customers have the option of utilising a private connection to their PBX to ensure that both the clarity and consistency of the transmissions are maintained.

KEY FEATURES OF THE CALL CENTRAL SOLUTION

• Qualified technical support from voice engineers
• Private connections available for network reliability
• Business grade communications
• Robust infrastructure
• HD voice capable
• Wide Range of PBX support

VOICE QUALITY

HD voice quality Early VoIP adopters reported poor call quality and drop outs, often caused by Internet congestion and poor network management. We’ve adapted our system to maintain control over the flow of voice traffic from a user’s handset to the PSTN, using Quality of Service technology and our own data networks.